Fee and cancellation Policy
Participant Cancellation Policy: If a participant cancels 21 or more days prior to an event, a full refund (minus non-refundable handling fee) will be provided regardless of the reason for cancellation. If a participant cancels 15-20 days prior, a cancellation fee of $150 will be retained by HCG and the remaining funds returned. If a participant cancels 14 days or less before the event, the total amount is non-refundable.
Event Cancellation Policy: If HCG must cancel an event (e.g. due to weather, illness, or unexpected trainer unavailability) this decision may be made up to 21 days before the event. Registrants are encouraged to communicate with HCG pending course confirmation and will be fully reimbursed for all registration fees should HCG cancel. Registrants will receive course confirmation 14-20 days in advance of the event. HCG is not responsible for any other expenses of participants (e.g. travel reservations).